Privacy Policy

Welcome to Boomerang Casino. This Privacy Policy outlines how we collect, use, process, and protect your personal data when you use our services. Your privacy is paramount to us, and we are committed to safeguarding your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By registering an account and using Boomerang Casino, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review it carefully. If you have any questions about our data practices, please do not hesitate to contact us using the details provided at the end of this document.

We collect various types of information to provide and improve our services at Boomerang Casino. This information can be categorised as follows:

• Registration Information: When you create an account, we collect personal details such as your full name, date of birth, gender, email address, physical address, country of residence, and phone number.
• Financial Information: For deposits and withdrawals, we collect payment method details. This may include credit/debit card numbers, bank account information, or e-wallet details. We do not store full payment card numbers on our servers.
• Verification Documents: To comply with regulatory requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, we may request copies of identity documents, proof of address, and source of wealth documentation. This can include passports, national ID cards, utility bills, or bank statements.
• Transactional Data: We record details of your bets, deposits, withdrawals, and other activities on Boomerang Casino. This includes game play history, winnings, and losses.
• Technical Data: When you access our platform, we automatically collect information about your device and browsing activity. This includes your IP address, browser type and version, operating system, device identifiers, time zone setting, and referring/exit pages.
• Communication Data: We retain records of your communications with us, including emails, live chat transcripts, and any feedback you provide.
• Publicly Available Information: In certain circumstances, we may collect information about you from public sources to verify your identity or for fraud prevention purposes.

Boomerang Casino uses the collected information for several essential purposes:

• Account Management: To create and manage your player account, process your transactions, and provide access to our games and services.
• Regulatory Compliance: To fulfil our legal and regulatory obligations, including age verification, identity checks, AML procedures, and responsible gambling initiatives.
• Security and Fraud Prevention: To detect and prevent fraudulent activities, money laundering, and other illegal actions, thereby protecting the integrity of our platform and all users.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance when you contact our support team.
• Service Improvement: To analyse usage patterns, identify technical issues, and understand player preferences, allowing us to enhance our games, features, and overall user experience.
• Marketing and Promotions: With your consent, we may use your information to send you promotional offers, bonuses, and updates about Boomerang Casino products and services that may be of interest to you. You can opt out of marketing communications at any time.
• Personalisation: To tailor your experience on Boomerang Casino, including presenting relevant content, games, and promotions based on your activity and preferences.
• Legal Obligations: To comply with legal processes, respond to requests from government authorities, and enforce our terms and conditions.

We rely on the following legal bases for processing your personal data under the GDPR:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide our gaming services and manage your account as per our Terms and Conditions.
• Legal Obligation: Processing is necessary for compliance with a legal or regulatory obligation to which Boomerang Casino is subject, such as AML, KYC, and responsible gambling regulations.
• Legitimate Interests: Processing is necessary for the purposes of our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms. Our legitimate interests include fraud prevention, network and information security, business analysis, marketing (where consent is not required), and service improvement.
• Consent: Where required, we will obtain your explicit consent for specific processing activities, such as sending direct marketing communications. You have the right to withdraw your consent at any time.

Boomerang Casino may share your personal data with third parties in the following circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, identity verification services, IT and hosting providers, and customer support platforms. These providers are contractually bound to protect your data and only use it for the purposes specified by us.
• Regulatory Bodies and Law Enforcement: We may disclose your information to regulatory authorities, licensing bodies, law enforcement agencies, or other government bodies if required by law or if we believe such disclosure is necessary to protect our rights, property, or safety, or the safety of others.
• Fraud Prevention Agencies: To prevent fraud and money laundering, we may share your data with specialist agencies and financial institutions.
• Affiliates and Group Companies: Your data may be shared with our corporate affiliates and other companies within our group for internal administrative purposes, service provision, and marketing, where permitted.
• Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will ensure appropriate safeguards are in place.
• With Your Consent: We may share your information with other third parties when you have given us explicit consent to do so.

Boomerang Casino is committed to protecting your personal data. We implement robust technical and organisational security measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption: All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology.
• Access Controls: Access to your personal data is restricted to authorised personnel who require it for legitimate business purposes.
• Firewalls: Our systems are protected by firewalls to prevent unauthorised external access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Data Minimisation: We only collect and retain personal data that is necessary for the purposes outlined in this policy.

While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security. You also play a role in protecting your data by choosing a strong password and keeping your account details confidential.

Under applicable data protection laws, you have several rights regarding your personal data. Boomerang Casino respects these rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data under certain circumstances, for example, if the data is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request in accordance with applicable data protection laws.

Boomerang Casino uses cookies and similar tracking technologies to enhance your experience, analyse site usage, and for marketing purposes. Cookies are small text files placed on your device when you visit our website.

• Essential Cookies: These are necessary for the website to function correctly, enabling core functionalities like secure login, account management, and transaction processing.
• Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information about page visits, traffic sources, and error messages. This helps us improve our website's performance.
• Functionality Cookies: These are used to remember your preferences and choices, such as language settings or username, to provide a more personalised experience.
• Marketing/Targeting Cookies: These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising partners.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the Boomerang Casino website and its features.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this means we will retain your data for the duration of your active account with Boomerang Casino and for a period thereafter as required by our licensing authority and other applicable laws, which can be up to five years after account closure.

In some cases, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA) or your country of residence. This may occur if our service providers or servers are located in a different jurisdiction. When we transfer your data outside the EEA, we ensure that appropriate safeguards are in place to protect your privacy rights, such as relying on adequacy decisions, standard contractual clauses approved by the European Commission, or other legally recognised mechanisms.

Boomerang Casino services are strictly not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete that information from our records.

If you believe a minor has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information. For significant changes, we may notify you through email or a prominent notice on the Boomerang Casino website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices at Boomerang Casino, please do not hesitate to contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 on our website.

We are committed to resolving any concerns you may have regarding your privacy.